Built around controlled access
Ally is not an open marketplace where anyone can instantly accept a job. Ally-approved providers may be reviewed for relevant experience, insurance, credentials, responsiveness, work quality, and customer feedback before they ever appear for your project. Access is a privilege that providers earn and keep through performance.
Provider review process
Depending on the category and applicable requirements, review may include:
- Identity and business verification where applicable
- Insurance review where applicable
- License or credential review for regulated categories where applicable
- Portfolio or work-history review
- Customer feedback and ongoing performance monitoring
- Removal or reduced visibility for poor performance
Project protection
Throughout your project, Ally helps keep things clear and accountable:
- Centralized communication
- Scope review
- Quote transparency
- Payment coordination
- Dispute support
- Project records maintained through Ally
Important disclaimer
Ally's review process is designed to increase trust and accountability, but no screening process can eliminate all risk. Customers should review their project scope, ask questions, and promptly report concerns through Ally.